Effective Date: January 1, 2020

PropertyRadar, Inc. (“PropertyRadar”, “we”, “us”, or “our”), recognizes the importance of privacy. In this Privacy Policy, we describe how we collect, use, and disclose information that we obtain about visitors to our website www.propertyradar.com and related subdomains (“Site”) and users of the services available through our Site (together the “Services”).

This Privacy Policy only applies to the information that we collect from you through your use of our Services and, except as otherwise noted, does not apply in other situations, such as with respect to information collected from public sources (e.g., foreclosure records, county recorder records, courthouse records) or via other websites or applications (you should check the privacy policies of those websites/applications for information about how they handle information they collect).

Your use of our Services, and any dispute over privacy is subject to this Privacy Policy and our User Agreement, including its applicable limitations on damages and the resolution of disputes.

Information We Collect

We collect information about you directly from you, from third parties, and automatically through your use of our Services:

  • Information We Collect Directly from You. We may collect information about you directly from you. For example, if you create an account with us we will collect your name, email address, phone number, and password. If you pay for our Services, we will also collect your payment card information and billing address. We will also collect any other information that you provide to us through our Services, including any information you provide when you contact us.
  • Content Posted by You. You may post or upload materials to our Services, such as notes, comments, or photos (collectively, “Content”). If you post Content on our Services, you may choose to make that Content available to other users of our Services and, by doing so, your name and other information may be available to those users. Please note that once you have shared Content, we cannot control how that Content is used.
  • Information Collected from Third Parties. We collect information from third parties about you, such as contact data, demographics, interests and public information lawfully made available from federal, state, or government records.
  • Information We Collect Automatically. We automatically collect information about you through your use of our Services, including, IP address, location, browser type, domain name, the website that led them to our Services, the website to which you go after leaving our Services, the dates and times you access our Services, device ID, and activities within our Services (e.g., links you click, searches you run, etc.). Please see our Cookies and Other Tracking Mechanisms section below for more information. We may combine information we collect automatically with information we collect directly from you.

How We Use Information

We use the information that we collect, including personal information and Content, for the following purposes:

  • Providing and Improving Our Services. To provide and maintain our Services; to improve our Services; to develop new features, products, or services; to perform technical operations, such as updating software; and for other customer service and support purposes.
  • Marketing and Communications. To communicate with you about your account and use of our Services; to send you product or service updates; to respond to your inquiries; to provide you with news and newsletters, special offers, promotions, and other information we think may interest you; and for other informational, marketing, or promotional purposes. Our communications with you may include communications via email or text/SMS. Please see our section regarding User Choices for more information about how to change your communications preferences.
  • Research and Analytics. To analyze how you interact with our Services; to monitor and analyze usage and activity trends; and for other research, analytical, and statistical purposes.
  • Protecting Rights and Interests. To protect the safety, rights, property, or security of PropertyRadar, the Services, any third party, or the general public; to detect, prevent, or otherwise address fraud, security, or technical issues; to prevent or stop activity which PropertyRadar, in its sole discretion, may consider to be, or to pose a risk of being, an illegal, unethical, or legally actionable activity; to use as evidence in litigation; and to enforce this Privacy Policy or our User Agreement.
  • Legal Compliance. To comply with applicable legal or regulatory obligations, including as part of a judicial proceeding; to respond to a subpoena, warrant, court order, or other legal process; or as part of an investigation or request from law enforcement or a governmental authority.
  • Selling Data for Marketing and Research Purposes. To offer our customers data on properties and their owners. Note that this only applies to data we collect from third parties as described above. We do not sell data collected directly from you, content that you post to our services, or data that we collect automatically through the use of our services.

How We Disclose Information

We disclose the information that we collect, including personal information and Content, as follows:

  • Affiliates. We may disclose information to current or future affiliates or subsidiaries for research, marketing, and other purposes consistent with this Privacy Policy.
  • Service Providers. We may disclose information to our vendors, service providers, agents, or others who perform functions on our behalf.
  • Business Transfers. We may disclose information to another entity in connection with, including during negotiations of, an acquisition or merger, sale or transfer of a business unit or assets, bankruptcy proceeding, or as part of any other similar business transfer.
  • Protecting Rights and Interests. We may disclose information to protect the safety, rights, property, or security of PropertyRadar, the Services, any third party, or the general public; to detect, prevent, or otherwise address fraud, security, or technical issues; to prevent or stop activity which PropertyRadar, in its sole discretion, may consider to be, or to pose a risk of being, an illegal, unethical, or legally actionable activity; to use as evidence in litigation; and to enforce this Privacy Policy or our User Agreement.
  • Legal Compliance. We may disclose information to comply with applicable legal or regulatory obligations, including as part of a judicial proceeding; in response to a subpoena, warrant, court order, or other legal process; or as part of an investigation or request from law enforcement or a government official.
  • Aggregate and De-Identified Information. We may disclose aggregate, anonymous, or de-identified information for marketing, advertising, research, compliance, or other purposes.

Cookies and Other Tracking Mechanisms

We and our service providers use cookies and other tracking mechanisms to track information about how you use our Services. We or our service providers may combine this information with other information, including personal information, we collect about you.

Cookies. Cookies are alphanumeric identifiers that we transfer to a computer’s hard drive through a web browser for record-keeping purposes. Some cookies allow us to make it easier for you to navigate our Services, while others are used to enable a faster log-in process or to allow us to track your activities while using our Services. Most web browsers automatically accept cookies, but if you prefer, you can edit your browser options to block them in the future. The Help portion of the toolbar on most browsers provides information about how to prevent a computer from accepting new cookies, how to have the browser notify upon receiving a new cookie, or how to disable cookies altogether. If you disable cookies, you may be able to browse certain areas of the Services, but some features may not function (e.g., you may not be able to stay logged into your account).

Clear GIFs, pixel tags, and other technologies. Clear GIFs are tiny graphics with a unique identifier, similar in function to cookies. In contrast to cookies, which are stored on a computer’s hard drive, clear GIFs are embedded invisibly on web pages. We may use clear GIFs (also referred to as web beacons, web bugs or pixel tags), in connection with our Services to, among other things, track your activities, help us manage content, and compile statistics about usage of our Services. We and our service providers also use clear GIFs in HTML emails to you, to help us track email response rates, identify when our emails are viewed, and track whether our emails are forwarded.

Local Storage Objects. We may use local storage objects (LSOs), such as HTML5 and other technologies to, among other things, collect and store information about your use of the Services. Third parties with whom we partner to provide certain features on our Services or to display advertising based upon your web browsing activity may also use LSOs such as HTML 5 and Flash to collect and store information.

Third-Party Services

We use third-party analytics companies, such as Google Analytics, to evaluate use of our Services. We also use third-party companies to enhance our Services, such as providing messaging and communication services. These entities may use cookies and other tracking technologies, such as cookies, web beacons, or LSOs, to perform their services. They use these tools to help understand use of, and to improve, our Services, performance, and user experiences. You can learn more about Google’s privacy practices in the Google Privacy Policy; in order to opt-out of being tracked by Google Analytics across all websites, you can download the Google Analytics Opt-out Browser Add-on.

We use Stripe for payment, analytics, and other business services. Stripe collects identifying information about the devices that connect to its services. Stripe uses this information to operate and improve the services it provides to us, including for fraud detection. You can learn more about Stripe’s private practices in the Stripe Privacy Policy.

Do Not Track Disclosure

Our Services do not respond to Do Not Track signals. For more information about Do Not Track signals, please click here. You may, however, disable certain tracking as discussed in the Cookies and Other Tracking Mechanisms section above (e.g., by disabling cookies).

Security

We have taken steps to help protect the personal information we collect. However, no data security measures can guarantee 100% security. You should take steps to protect against unauthorized access to your device and account by, among other things, choosing a robust password that nobody else knows or can easily guess and keeping your log-in and password private. We are not responsible for any lost, stolen, or compromised passwords or for any activity on your account via unauthorized password activity.

User Choices

Correcting or Deleting Personal Information. You may correct or request deletion of your personal information by logging into your account and updating your information. Please note that we may retain certain information about you as required by law or as permitted by law for legitimate business purposes (e.g., in accordance with our record retention policies or to enforce our User Agreement).

Opting out of Email Communications. We may send periodic promotional or informational emails to you. You may opt-out of such communications by following the opt-out instructions contained in the email or contacting us at the Contact Us information below. Please note that it may take up to 10 business days for us to process opt-out requests. If you opt-out of receiving marketing emails from us, we may still send you non-promotional emails (e.g., about your account with us).

Children

Our Services are not targeted to children under sixteen (16) years of age, and we do not knowingly collect personal information from children under 16. If we discover that a child under 16 has provided us with personal information, we will promptly delete such personal information from our systems.

Contact Us

If you have questions about the privacy aspects of our Services or for further information about our data privacy policies and practices, please contact us at support@propertyradar.com.

Please note that we may have information about you in the context of us acting as a service provider to other entities. We are not responsible for the privacy or security practices of those other entities, and so you should check with those entities regarding their privacy and security practices (including contacting them to exercise any rights you may have with respect to the information collected about you).

Changes to this Privacy Policy

This Privacy Policy is current as of the Effective Date set forth above. We may change this Privacy Policy from time to time, so please be sure to check back periodically. We will post any changes, including any material changes, to this Privacy Policy on our Site.

Your California Privacy Rights

Certain California privacy laws, including the California Consumer Privacy Act (“CCPA”) require that we provide California residents specific information about how we use their personal information.

Categories of Personal Information that We Collect, Disclose, and Sell – Website Visitors

Below please find the categories of personal information about California residents who visit our website that we collect, sell, and/or disclose to third parties or service providers for a business purpose.

Categories of personal information Do we collect? Do we disclose for business purposes? Do we sell?
NAME, CONTACT INFORMATION AND IDENTIFIERS: Identifiers such as a real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol (IP) address, email address, account name, or other similar identifiers. YES YES NO
PURCHASE HISTORY AND TENDENCIES: Commercial information, including products or services purchased, obtained, or considered. YES YES NO
USAGE DATA: Internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding a resident’s interaction with an internet website, application, or advertisement. YES YES NO
GEOLOCATION DATA: Geographic location information about a particular individual or device YES YES NO

Categories of Personal Information that We Collect, Disclose, and Sell – Customers

Below please find the categories of personal information about California residents who are our customers that we collect, sell, and/or disclose to third parties or service providers for a business purpose.

Categories of personal information Do we collect? Do we disclose for business purposes? Do we sell?
NAME, CONTACT INFORMATION AND IDENTIFIERS: Identifiers such as a real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol (IP) address, email address, account name, or other similar identifiers. YES YES NO
CUSTOMER RECORDS: Paper and electronic customer records containing personal information, such as name, signature, address, telephone number, employment, bank account number, credit card number, debit card number, or any other payment information. YES YES NO
PURCHASE HISTORY AND TENDENCIES: Commercial information, including products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. YES YES NO
USAGE DATA: Internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding a resident’s interaction with an internet website, application, or advertisement. YES YES NO
GEOLOCATION DATA: Geographic location information about a particular individual or device. YES YES NO
AUDIO/VISUAL: Audio, electronic, visual, thermal, olfactory, or similar information. YES YES NO
EMPLOYMENT HISTORY: Professional or employment-related information. YES YES NO

Categories of Personal Information that We Collect, Disclose, and Sell – Consumers

Below please find the categories of personal information about California residents who are consumers that we collect, sell, and/or disclose to third parties or service providers for a business purpose.

Categories of personal information Do we collect? Do we disclose for business purposes? Do we sell?
NAME, CONTACT INFORMATION AND IDENTIFIERS: Identifiers such as a real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol (IP) address, email address, or other similar identifiers. YES YES YES
PROTECTED CLASSIFICATIONS: Characteristics of protected classifications under California or federal law such as ethnicity, sex, age, religion, and national origin. YES YES YES
PURCHASE HISTORY AND TENDENCIES: Commercial information, including categories of products or services purchased, obtained, or considered, and types of charitable donations made. YES YES YES
GEOLOCATION DATA: Geographic location information about a particular individual or device. YES YES YES
EMPLOYMENT HISTORY: Professional or employment-related information. YES YES YES
EDUCATION INFORMATION: Information that is not publicly available personally identifiable information as defined in the federal Family Educational Rights and Privacy Act (20 U.S.C. section 1232g, 34 C.F.R. Part 99). YES YES YES

California Consumer Rights

California law gives consumers the right to make the following requests:

  • The right to request a copy of the personal information that we have collected about you in the prior 12 months.
  • The right to request details about the categories of personal information we collect, the categories of sources, the business or commercial purposes for collecting information, and the categories of third parties with which we share information.
  • The right to request deletion of the personal information that we have collected about you, subject to certain exemptions.
  • The right to opt-out of sale of your personal information.

To exercise these rights, please visit our Request Center or call our consumer request line at 888-914-9661 and enter the pin 640 222.

The CCPA prohibits discrimination against California consumers for exercising their rights under the CCPA and imposes requirements on any financial incentives offered to California consumers related to their personal information, unless the different prices, rates, or quality of goods or services are reasonably related to the value of the consumer’s data. We do not discriminate against consumers when they exercise their CCPA rights.