New Customer FAQ
Simply sign up and your 3-Day Free Trial will begin automatically. To continue after the trial, do nothing – we’ll charge your card at the end of the trial and your subscription will continue uninterrupted.
If you don’t want to continue, you can cancel at any time during the trial period by contacting Support and notifying us of your desire to cancel.
The data we provide during the 3-Day Free Trial is valuable. Unfortunately, some people attempt to abuse our free trial offer by creating fake accounts. We require a credit card and a mobile phone number to verify you are a real person and prevent abuse.
A credit card is also required to ensure uninterrupted service should you choose not to cancel PropertyRadar during the 3-Day Free Trial. Your credit card will not be billed during the 3-Day Free Trial; however, we check to see if the credit card is valid.
We offer annual or monthly billing. Your billing date is based on the date your paid subscription started.
Absolutely! You can change your subscription to a plan that best meets your needs anytime. Here’s how: (1) Log into the web app. (2) Go to Settings > My Account > Billing. (3) Select the plan that best fits your needs.
PropertyRadar provides services for Arizona, California, Nevada, Oregon, and Washington.
PropertyRadar Coverage shows the specific counties we cover in each state, as well as other details about the specific data offered in each location.
Yes! You can save 20% with an annual term, when paid in full & upfront. You can start monthly and switch to an annual payment plan at any time.
If you are already a customer and would like to apply the discount, you can change your subscription term by logging into the web app and going to Settings > My Account > Billing.
Returning Customer FAQ
Login to the Web app using the email address as the User Id and you will be presented with the Billing dialog. Select the Package, Term and, if necessary, update your credit card. That’s it. If you need assistance, please contact Support.
The Professional package was discontinued September 30, 2017, and is no longer available. The Pro package is the equivalent of Professional package and also includes phone numbers, social media profiles, and list size of 10,000. If you need assistance selecting a package, please contact Support.
The Foreclosure package was discontinued September 30, 2017, and is no longer available. We still offer all the same features that made us the world’s best foreclosure service. Specifically see the Foreclosure Leads and Trustee Sale Tracking features above to select the right package for your needs. If you need assistance selecting a package, please contact Support.
The Property package was discontinued September 30, 2017, and is no longer available. We still offer all the same features that made us the world’s best property information service. Specifically, see the Property Data and Property Owner Data features above to select the right package for your needs. If you need assistance selecting a package, please contact Support.