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Absolutely. You may cancel at any time by:
After you cancel you will receive an email confirmation, please keep this email as proof of your cancellation.
You will continue to have access to PropertyRadar for the remainder of the period for which you already paid, with no further commitment.
Click here for more details and options to cancel your subscription. Please consult the User Agreement for a full description of subscription cancelation terms. We do not accept cancellation requests in-person, on the phone, or via in-app chat. Paid subscriptions are non-refundable, however you will continue to have access until the end of your paid subscription period. All fees due from you to us, up to the end of the then-current subscription period at the time of termination, shall remain payable to us unless otherwise specified.
Absolutely! You can change your subscription to a plan that best meets your needs anytime. Here's how:
Yes! You can save 20% with an annual term, when paid in full & upfront. You can start monthly and switch to an annual payment plan at any time.
If you are already a customer and would like to apply the discount, you can change your subscription term from Monthly to Annual by.
Simply sign up and your 3-Day Free Trial will begin automatically. To continue after the trial, do nothing – we’ll charge your card at the end of the trial and your subscription will continue uninterrupted.
If you don’t want to continue, you can cancel at any time during the trial period by logging in and choosing Cancel Subscription from the Subscription options menu under Account Settings in the upper right corner of the application.
Note: Purchases including exports, document images, parcel maps, and phone/email appends are not available during the free trial.
If you do not cancel during your trial your credit card will be charged after 3 days.
You will then be charged either monthly or annually depending on the term you selected when you signed up for service.
You can change between monthly and annual billing at any time and any remaining balance will be credited to your account.
We do not offer refunds, but your subscription will remain active for the entire time which you have paid, even if you cancel early.
Once canceled you will not receive another subscription charge, but you can continue to make purchases at your discretion."
The data we provide during the 3-Day Free Trial is valuable. Unfortunately, some people attempt to abuse our free trial offer by creating fake accounts. We require a credit card and a mobile phone number to verify you are a real person and prevent abuse.
A credit card is also required to ensure uninterrupted service should you choose not to cancel PropertyRadar during the 3-Day Free Trial.
Your credit card will not charged until the end of the 3-Day Free Trial, however, you may see a pre-authorization as we do check to see if the card is valid and has available funds.
Login to the Web app using the email address as the User Id, click Restart, and you will be presented with the Billing dialog. Select the Package, Term and, if necessary, update your credit card. That’s it.