Information Collection and Use
Subscribers – When you subscribe to our service we request certain personally identifiable information from you on our order form. You must provide contact information (such as name, email, address and phone) and financial information (such as credit card number and expiration date). We use this information for billing purposes and to contact you if necessary. You also may have the option to provide us with demographic information (such as your occupation or interest in real estate). We use this information to enhance our services and provide a more personalized experience.
Services – Our services allow you to store search criteria, search history, photos, notes, financial analysis, and other information for your convenience and use of the site. We use this information solely to provide you the requested services. Note that you may choose to share this information with others, although it must be in accordance to the user agreement.
Email Alerts, News or Reports – When you sign up for Email Alerts, News or Reports we request your email address and demographic information (such as your occupation or interest in real estate). We use this information to provide the requested alerts and to enhance our services and provide a more personalized experience.
Referrals – If you choose to use our referral services to tell another party about our site, or send them information from our site, we will ask you for the parties name and email address. We will automatically send the party a one-time email with the information you requested we send, and an invitation to visit the site. We do not store this information and use it for the sole purpose of fulfilling your request.
User Communication – When you send email or other communication to PropertyRadar, we may retain those communications in order to respond to your inquiry.
Cookies – When you visit PropertyRadar we send one or more cookies – a small file containing a string of characters – to your computer that uniquely identifies your browser. Cookies are used to improve the quality of our service by storing user preferences and tracking user trends, such as how people search. Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all cookies or to indicate when a cookie is being sent. However, some PropertyRadar features and services may not function properly if your cookies are disabled.
Web Beacons – We may use clear gifs or other technology to monitor your use of our site or if you have viewed an HTML-based email that we send you. This allows us to gauge how you use our site and the effectiveness of our advertising and communications.
Log information – When you use PropertyRadar services, our servers automatically record information that your browser sends whenever you visit a website. These server logs may include information such as your web request, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser. We use this information to enhance our services.
Links – PropertyRadar may present links in a format that enables us to keep track of whether these links have been followed. We use this information to improve the quality of our search technology, customized content and advertising.
Communications from the Site
Special Offers & Updates – We will occasionally send you information on our products and services in an effort to promote our site. If you have requested Email Alerts, News or Reports and do not want to receive offers or updates that may be included with them, you may unsubscribe using the link provided with each email.
Service-Related Announcements – We will send subscribers service related announcements when necessary to inform you of service upgrades, outages, or other events that may impact your ability to use the service.
Customer Service – Based on the personally identifiable information you provide us, we will send you a welcoming email upon registration and a series of tips and suggestions on using the service. We will also communicate with you in response to your inquiries, to provide services you request, and to manage your account. We will communicate with you by email or telephone as needed.
Email Alerts, News and Reports – We send emails containing Alerts, News and Reports when requested. If you no longer with to receive these you may opt out at any time using the link provided with each email.
Information Sharing and Disclosure
PropertyRadar processes personal information for the purposes described below. PropertyRadar does not sell, rent or provide your information to other companies or entities or individuals. We do share subscriber’s information in the following circumstances:
- With your consent and approval
- To initiate or maintain membership
- Process payment for membership, goods and services
- In order to obtain services and goods you request
- For improvements, updates, enhancements, to the operation of this website
- To investigate a possible violation of our User Agreement
- In response to any court order or any other legal process or to satisfy any applicable law, regulation, legal process or enforceable governmental request
- To detect, prevent, or otherwise address fraud, security or technical issues, or
- To protect against imminent harm to the rights, property or safety of PropertyRadar, its subscribers or the public as required or permitted by law.
- PropertyRadar specifically uses third party services to maintain billing and account information, and to host this site and the related services. These third party services are prohibited from using your personally identifiable information for any other purpose.
- To help ensure the quality of the content posted to the website, PropertyRadar uses a spam verification service.
Links to Other Sites
The security of your information is important to us. When you enter sensitive information (such as a credit card number) we encrypt that information using secure socket layer technology (SSL). We follow commercially accepted industry standards to protect the personal information submitted to us. Nonetheless, no method of transmission over the Internet, or electronic storage, is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security. If you have any questions about security on our website please email us at firstname.lastname@example.org.
Accessing and Updating Personal Information
PropertyRadar will make good faith efforts to provide you with access to your personal information and either to correct this data if it is inaccurate or to delete such data at your request if it is not otherwise required to be retained by law or for legitimate business purposes. We ask individual users to identify themselves and the information requested to be accessed, corrected or removed before processing such requests, and we may decline to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, or would be extremely impractical.
Individual customers who reside in California and have provided their personal information may request information regarding disclosures of this information to third parties for direct marketing purposes. Such requests must be submitted to us at the following mailing address:
P.O. Box 837
Truckee, CA 96161
This request may be made only once per calendar year. PropertyRadar reserves the right not to respond to requests submitted other than to the address specified in this paragraph.
Changes to This Policy
P.O. Box 837
Truckee, CA 96161